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Retail Golf Softlines Manager

Retail Golf Softlines Manager


Golf Galaxy is seeking a specialty Retail Assistant Store Manager to oversee store operations in Pleasant Hill, CA.

A division of DICKS Sporting Goods, Golf Galaxys merchandising strategy offers a comprehensive selection of competitively priced brand name golf equipment, accessories, apparel, golf services, and golf instruction by on-staff certified PGA/LPGA professionals. As a Softlines Sales Manager, you will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results in the Softlines Departments (Apparel / Footwear). Assistant Store Managers are also responsible for leading customer interaction and associate talent development on a daily basis within their store.

Essential Functions of this position include:

Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels
Implement merchandise standards / signage in the Softlines Departments to meet company standards and to maximize profit
Assist in training Softlines associates in company procedures and programs, including new hire and ongoing merchandising and product/technical training
Work with the General Sales Manager to analyze sales reports and data to understand Softlines merchandise needs and opportunities; communicate these needs through the company-directed programs
Responsible for registers, cash office, and front-end operations
Ensure processing and pricing of the trade-in/used club business
Maintain cleanliness standards throughout the store
Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and holding staff accountable, and monitoring and measuring progress to achieve positive results
Develop payroll plans and monitor payroll daily to ensure the plan is met
Uphold Golf Galaxy standards for merchandise presentation
Participate or lead the recruiting, interviewing, and hiring for hourly and salaried associates
Partner with General Sales Manager to provide consistent evaluation and development of in-store talent
Partner with General Sales Manager to issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
As business needs arise, other tasks may become necessary

At Golf Galaxy, our goal is to be recognized by our customers as the number one golf specialty retailer through the relentless improvement of everything we do. Our formula for success is simple: we offer a wide selection of golf merchandise and services in a convenient, shopper-friendly environment.


Success Profile:

2+ years retail management experience required; golf sales/service and/or apparel preferred
Golf participation/enthusiasm preferred but not required
World-class customer service skill and interpersonal/communication skills
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Flexible availability • including nights, weekend, and holidays

Click HERE to review our Rewards / Benefits Information

Additional Compensation:

Quarterly and Annual Bonus Programs

Depending on position, candidates seeking employment with Golf Galaxy should be prepared to successfully complete a pre-employment background check prior to beginning employment.

Golf Galaxy is an Equal Opportunity Employer.

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